FAQ

  1. How does the QR code work?                                                                                                Each wristband, tag or sticker has a unique QR code. When scanned, it directs the finder to your custom profile where they can contact you or see the information you've chosen to share.

  2. What kind of information can I link to my QR code?                                                            You decide what to include: contact details, emergency contact, allergies/medical notes, pet info, or simple return instructions. You can edit the information anytime in your Back2Me Global account.

  3. What if I lose my wristband or tag?                                                                                        No problem! You can deactivate the lost item in your account and order a replacement. Your subscription remains active, and your other items will continue to work.

  4. Is my personal information safe?                                                                                          Yes, you control what is visible to others when they scan your code. We never sell your data and only display what you allow.

  5. Do I need a subscription to use Back2Me Global?                                                              Yes, the subscription keeps your QR code active monthly or annually, and you can add extra items anytime.

  6. Do Back2Me Global products have GPS system?                                                              No, our products do not have a GPS system. But, you still can receive the exact location of the lost item or person when the QR code is scanned, if the finder accepts to share it with you. 

  7. I don't want to share my number. Is there another way that the finder can still communicate with me?                                                                                                        Yes, and that is our differential. You can always share your number and/or your email. But, if you prefer a different type of communication, our platform offers a built-in safe chat that will connect the finder to you at the moment the QR code is scanned.